Winning in the Financial Services Industry is a Lot Like Making the Money in the First Place

In turbulent economic times, working in the financial services industry can be quite challenging. Even when recovery is on the way investors are sketchy, fearful and almost hostile towards anyone in the industry. Although it’s not easy to win during such a global economic crisis as a financial services professional, it is possible, let me explain:

You know money is a lot like winning. If you don’t care about it, you’ll never have any. Any money. Or any wins. If you are a financial services consultant or sell financial products you might wish to make a note of it. If the financial company you work is having difficulties in this market, it can become a catch-22 if you do not do it right.

For instance, you need to make money to live well, but if you sell people financial products that are not appropriate you’ll lose your way for violating your integrity. Thus, you have to think of it this way; You must make money, by making other people money, or make money by saving people money.

Therefore you are doing a valuable service for them, and thus, YOU deserve the money you make. And if you are successful in your services to help them make money, you will get referrals and have no trouble asking for referrals, because? Well, because you have earned them and YOU deserve the money you’ve made.

Many financial firms have quotas, and since that type of sales is a numbers game you have to obviously focus on the number of folks you get in front of and talk to. I suppose they already told you that you need to see X amount of people a day, week, month, to meet your goals.

All goals should be broken into sub-goals and you must treat the sub-goals as important as the main-bigger goal. Always remembering “service first” in other words YOU resolve to help people make money or keep more of the money they make.

Maybe to help you in this dilemma, set your goals to how much money you saved or helped grow for other people and set that goal in the millions of dollars per week or month? Whatever number that should correspond to your firms goals.

If you find you cannot make people money, say due to the economic situation, consider how much you saved them from losing now, and as the economic factors shift how much money you grew their portfolio, investment (s), etc. If you find a better way to make them more money on their money or grow their nest egg with a different firm, then quit and work for the better company.

This will give you a strong personal conviction in what you are doing. You must have PURPOSE to win, (participation without purpose is not noble, it’s just busy work) a reason and one which matches your personal character.

If you had a low personal character or integrity value, then you’d need to go take care of that prior to focusing on making money, otherwise you will set yourself adrift towards a dead end. Think of it like Niagara Falls, it’s important to know it’s there, just don’t go over it.

Why The Financial Service Industry’s ‘Arbitration Boom’ Is Here To Stay

Arbitration has been gaining ground as the preferred method of dispute resolution in the financial services sector for years now and there is very little reason to think this trend will change. With the ongoing turmoil with government-funded programs such as Social Security, the continuing abandonment of old-style pensions and the resulting sharper focus on retirement and wealth-building, the financial services industry is itself experiencing a boom. The higher volume of clients and the larger volume of monies being managed inevitably brings a higher number of complaints and conflicts. The Financial Service Industry has found arbitration to be a superior choice to litigation for the same reasons as small business and individuals, and as a result arbitration is set to become even more common in the future.

The Benefits of Arbitration

The Financial Service Industry has found arbitration to be a better choice for three basic reasons:

Arbitration is Faster.

A recent international study has found that the average length of a civil trial is two and half years, while the average length of cases decided via arbitration is just 8.6 months. While there will always be exceptions to the rule, in general arbitration will always be a faster and more efficient solution.

Arbitration is More Affordable.

In part due to the speed of the process and in part due to the streamlined nature of the process – excluding much of the legal sparring that is involved in a lawsuit) – arbitration has less costs associated with the process than litigation. No matter what the actual costs of the arbitration process (the arbitrator’s fee, lawyers’ fees, room rental, etc.) the speed of resolution always results in real savings.

Arbitration is Friendlier.

The key word in ‘Financial Service’ is service. The industry has customers and clients, and as such has a stake in maintaining an amicable environment. Arbitration gives a sense of control to both parties and focuses on mutually satisfactory solutions to conflicts.

These three reasons point to a growing use of arbitration in the financial service industry. A final consideration is the cluttered state of court calendars; the delays between filing a lawsuit and actually getting a court date continue to widen, and even when a proceeding is begun continuances can sometimes interrupt court dates for weeks or months. This can only exacerbate what is already a painfully slow process and drive even reluctant parties to consider the speed and efficiency of the arbitration process.

Break the Mold in the Service Industry – Create a Sense of Mission Which Drives the Company

The service industry is one where competition is high and fierce. Start-ups are fairly low in part because the majority of work is dependent upon the entrepreneur selling his or her skills. One major problem is that companies offering very similar or the exact same services often times are weakly differentiated when it comes to what they offer. They may state that their service is superior over their competition. What does this really mean? Having that as the separation between you and your competition will only make it harder to win the contract.

Companies that are recognized for their innovation, creativity, and passion are ones that have a sense of mission. It is not enough to just have a mission statement where you state your goal of the business. These days, you have to win people’s trust on a global scale. How do you do that? Find something that you and your company want to fight for. Whether it is to improve the environment, help the orangutans, or end starvation, your company must be driven through that sense of mission. By doing this, you set the company apart from the competition immediately. It is also clear why you are in business- and it is not just for the money.

A great example of this is Tesla Motors. They are a new auto-maker started in Silicon Valley. The company’s mission is to make exotic, super cars that have zero impact on the environment. They are out to prove that electric cars can be just as powerful, if not more powerful than their gasoline cousins. Through this sense of mission, people who want an alternative to gasoline vehicles and believe in helping the environment and understand the company’s stance on environmental issues. This creates a connection between the company and customer. As the company further markets their stance on the environment and how their products help it, people will start to believe more in the company and be more willing to purchase their products.

Business Services Reviews – Why These Are an Invaluable Service

Business Services Reviews can be an important tool for you and your business. Many people fail to realize the value of quality reviews. This is a mistake as good reviews of products and services can help you decide quickly which are the best products and services for a particular niche. This can be a significant time saver that allows you to spend less time researching and instead move directly to reading the decision and buying phase.  

In addition, the best review sites will look at all top products in an industry so that you can get a complete picture of what is available. This allows you to decide which company offers the best service or product for your company. Also, it gives you peace of mind and contentment with your decision knowing you made a reasoned decision that has been supported by independent review. This is very beneficial as it helps negate the risk of buyer’s remorse and allows you to immediately get back to your business.

Whether you are the owner, executive, or purchasing agent for your company, knowing where to find good reviews should be a part of any of your buying decisions for business services. Sadly, there are too few review sites devoted to business services. This is one reason why it is important to zero in on the few that offer this great service. Also, when reviewing these review sites be sure the information they offer is comprehensive. The best review sites will offer information such as the facts, company profiles, product or service descriptions, benefits, drawbacks, customer comments and even their own personal review. This is important because it makes sure you are getting quality information that you can use and rely upon. Also, take a look at the number of products reviewed. The more products or services reviewed adds more credibility to the site as this shows they are more interested in providing you with quality review information.

Beyond these tips, you will find that some sites do deliver quality business services reviews. Once you find these sites, bookmark them and visit them periodically to help with your buying decisions for your business.